National Day of Civic Hacking

The National Day of Civic Hacking Committee is thrilled to announce that this year we’ll be partnering with Transform911, an initiative of the University of Chicago Health Lab, to evaluate and improve how emergency services and dispatch work in this country. On Saturday, September 18, we’ll come together to participate in data collection, system mapping, and prototyping actions in order to reimagine the 911 emergency response system to be truly human-centered.

This year, we are taking on a series of coordinated actions across the Network to begin understanding the levers for change to transform the 911 emergency response system to be truly human-centered. Each action will have step-by-step guidance to support participants. The actions will be focused on two main categories:

Data Collection

Complete an Open Data scorecard for local jurisdictions, with additional Data Analysis/Visualization and System Mapping pathways

Design Thinking & Prototyping

Generate insights around emergency response problem statements, help create designs, develop mock-ups for new tools for this work

We have decided to host this year’s event in a single Gather Town space (aka “Gather”) instead of separate zoom rooms. This year all participants will join the same virtual space to work on a chosen action together. We encourage you to use Gather to virtually mingle with people from other Brigades, and people joining from beyond our Network to show them what civic tech is all about.

Schedule for the Day

National events will start at 12:00 noon, then we'll break out to local work starting at 1:00 pm.

12:00 pm National Kick-Off

Join us as a panel of leaders from Code for America, Transform911, and the Tucson Police Department to discuss the current state of 911 emergency response, its impacts, and our community’s role in helping to imagine a truly human-centered emergency response system.

1:00 pm Working Time

This year, we are taking on a series of coordinated actions across the Network to begin understanding the levers for change to transform the 911 emergency response system to be truly human-centered. Each action will have step-by-step guidance to support participants.

3:30 pm Lunch/Afternoon Break

Conversation discussing civic tech and personal experiences as members of the Code for America Brigade Network.

4:00 pm Working Time Continues

Participants have the option to work independently, with the larger community group, or with their local Brigade on their preferred action(s). Onboarding to the specific actions and guidance will be provided for all actions and participation types.

6:00 pm Closing Remarks

With Amanda Renteria, Code for America, Chief Executive Officer

Transform911 Inaugural Convening - Friday, September 17, 2021

12:00 pm Opening Plenary: A Vision for Transformation


1:00 pm Breakouts (25 minutes per session)

  1. 911 Call Handling Operations or 911 Governance

  2. Viable Crisis Hotline Alternatives or Alternatives to Emergency Responders

  3. Professionalization and Supports of Public Safety Telecommunicators or 911 Technology and Infrastructure


2:30 pm Closing: Sense-Making and Next Steps